Design Your Work

Table of Contents

1. Design Your Work

1.1. Some references

1.2. Skeleton

1.2.1. Foreword

1.2.2. A Manifesto of Human-Centered Work

1.2.3. 10 Days of Vipassana: Meditation and the Nature of Attention

1.2.4. What’s Wrong with “Productivity”

1.2.5. What I Learned About the Future by Reading 100 Science Fiction Books

1.2.5.1. Underline on page 50

I started reading sci-fi to pass the time.

1.2.5.2. Underline on page 50

I continued because I noticed that
it gave me something: a stronger imagination, a disrespect for
the merely possible.

1.2.5.3. Underline on page 50

different ideas, ideas you can’t find by
reading the same TechCrunch articles, Medium posts, and
Hacker News digests as everyone else in Silicon Valley.

1.2.5.4. Underline on page 52

Settlements on the outer
planets, separated by millions of miles and hours of transmission
time, will start to develop their own dialects, their own slang,
their own music, their own trends.

1.2.5.5. Underline on page 52

Next will be political and economic drift.

1.2.5.6. Underline on page 52

They will demand a
government that represents their interests. With the distances
involved, we will be able to put down the first few rebellions, but
it is only a matter of time before they break away.

1.2.5.7. Underline on page 52

Economic integration will expand, but far slower than our speed
of colonization and exploration. By the time we are able to fully
integrate these colonies into our economy, they will long have
developed self-sufficient economic systems.

1.2.5.8. Underline on page 52

Finally, we will begin to see genetic drift.

1.2.5.9. Underline on page 54

The first reason is time dilation,

1.2.5.10. Underline on page 54

The second reason is the immense distances involved in
interstellar space travel. It is likely that the first to embark on an
interstellar voyage will not be the first to arrive — as they are in
transit, new technology will be developed allowing later
expeditions to overtake them.

1.2.5.11. Underline on page 54

A third reason is technology differentials.

1.2.5.12. Underline on page 55

Two systems with slightly different speeds of
technological development will find a huge gap
between them after a few decades or centuries. Their
societies may be so fundamentally different that
communication and exchange between them is difficult.

1.2.5.13. Underline on page 55

Technology sent to distant systems will be obsolete by
the time it gets there.

1.2.5.14. Underline on page 55

This will make trade based on
anything but raw materials extremely difficult.

1.2.5.15. Underline on page 55

War across vast distances will be futile, because any
attack force sent at sub-light speeds will be obsolete by
the time it arrives.

1.2.5.16. Underline on page 55

this could also mean a never-
ending war that no side can win,

1.2.5.17. Underline on page 59

imagine an ant
observing the behavior of a human. From the ant’s point of view,
the human doesn’t spend its time “solving hard ant-centric
problems.” Virtually nothing the human does is remotely
comprehensible, nor even observable, since the scale and
complexity of the human’s simplest action is far beyond the ant’s
conception. From what it can observe, I think the word this ant
would most likely use to describe the human is “weird.”

1.2.5.18. Underline on page 59

And this is how we will describe the actions and thinking of
super-human AI.

1.2.5.19. Underline on page 61

technology will slowly disappear.

1.2.5.20. Underline on page 61

shrinking its form even as it expands its
function.

1.2.5.21. Underline on page 61

its ultimate purpose is to work itself out of a
job — to finally outgrow its need for constant maintenance and
troubleshooting

1.2.5.22. Underline on page 62

the ultimate destiny of mankind is some form of collective
consciousness.

1.2.5.23. Underline on page 62

We
seem to regard the hive or swarm as the antithesis of everything
we represent as humans.

1.2.5.24. Underline on page 63

We crave connection like the air we breathe, and yet
vulnerability feels like a nearly existential threat.

1.2.5.25. Underline on page 63

what we need to be happy, regardless of
time, culture, age, or personality — intimate social relationships.

1.2.5.26. Underline on page 63

relationships
involve likely short-term risks and uncertain long-term rewards.

1.2.5.27. Underline on page 63

Collective consciousness is both our greatest hope, and our
greatest fear. Maybe the hardest part about creating a “human-
like” intelligence won’t be that we’re so smart, but that we’re so
confusing.

1.2.5.28. Underline on page 64

It describes a loose process of using the common elements of
sci-fi stories to conceive and test the implications of new
technologies.

1.2.5.29. Underline on page 64

uses fiction to explore the potential experience of
new technologies.

1.2.5.30. Underline on page 65

a rule of
thumb he uses to estimate how long something will be around:
the longer it’s been around, the longer it’s likely to remain.

1.2.6. Tagging is Broken

1.2.6.1. Underline on page 75

When I look at successful people, I notice again and again that it
is this — the ability to systematically capture and review and
deploy their ideas, further strengthening their creative self-
esteem, leading them to value and generate more ideas, and so
on in a virtuous loop — that really sets them apart. Not the
original quantity or quality of ideas, not their brilliance from
birth, not luck.

1.2.6.2. Underline on page 75

The best of the best use organizational systems as a means to a
very worthy end: to create rapid, self-reinforcing learning and
feedback loops aimed in the direction of their goals.

1.2.7. The Habit Graph

1.2.7.1. Underline on page 80

we think of habits in
isolation.

1.2.7.2. Underline on page 80

This is typically Western of us, preferring analysis (breaking
apart) over synthesis (putting together) and understanding the
world in terms of modular mechanisms instead of holistic
organisms.

1.2.7.3. Underline on page 80

You can build a few habits using the
“highly targeted, analytical, structured” approach, but as soon as
you try to scale you run into plummeting and then negative
returns.

1.2.7.4. Underline on page 80

when I really ask myself “Why didn’t I have a
healthy lunch today?”, it usually isn’t a faulty trigger, a lackluster

1.2.7.5. Underline on page 81

reward, or flaws in any of the dozen supporting strategies I’ve
researched and taught.

1.2.7.6. Underline on page 81

It’s usually because I didn’t have a filling, healthy breakfast. And
that was because I didn’t get up early enough. And that was
because I went to bed late. And that was because I worked late,
because I didn’t get enough done that day, because I didn’t have
enough energy, because…I didn’t have a healthy lunch.

1.2.7.7. Underline on page 81

“Because I didn’t
do other habits.”

1.2.7.8. Underline on page 81

Each habit seems to loop back onto itself, influencing and being
influenced by many other habits

1.2.7.9. Underline on page 81

If it was a simple loop then this would be a simple problem, just
a matter of snapping the vicious cycle into a virtuous one. Classic
strategies like “Don’t break the chain” and “Never miss two days
in a row” attempt to do exactly that.

1.2.7.10. Underline on page 81

But it’s not a simple loop. It’s a network.

1.2.7.11. Underline on page 81

When a critical fraction of nodes [or habits] is removed
the network becomes fragmented into small,
disconnected clusters.

1.2.7.12. Underline on page 81

your habits are grouped
into “clusters” based on time of day, location, or interactions with
other people?

1.2.7.13. Underline on page 81

One cluster can fail without affecting the others.

1.2.7.14. Underline on page 82

This phenomenon is called percolation and it represents
an order-disorder type of phase transition with
critical exponents

1.2.7.15. Underline on page 82

Dependencies may lead to cascading failures… and a
relatively small failure can lead to a catastrophic
breakdown of the system

1.2.7.16. Underline on page 82

As long as we continue to think about habits in terms of simple,
linear relationships instead of networks, we will continue to
underestimate the difficulty of behavior change, be blindsided
by complexity, and miss out on the powerful tools network
theory puts at our disposal.

1.2.7.17. Underline on page 83

The first question I wanted to answer was:
“What are the most important habits in my life?

1.2.7.18. Underline on page 84

Network theory uses various measures of “centrality” to identify
which nodes are the most “important,”

1.2.7.19. Underline on page 86

Does [habit A] directly and unequivocally make [habit B] more likely
to happen?

1.2.7.20. Underline on page 87

I worded this question in black-and-white terms because I
wanted to avoid subtle, global effects

1.2.7.21. Underline on page 87

I was looking for direct, unquestionable
influences.

1.2.7.22. Underline on page 93

Imagine a future where we could map the topology of a
person’s habits

1.2.7.23. Underline on page 93

Instead of starting with moralizing sermons and arriving at one-
size-fits-all programs, with barely a word needed or wanted from
the “subject,” behavior change would instead be about finding
the intersection points between this unique and varied topology,
and the best research and tools available.

1.2.7.24. Underline on page 93

imagine if we could create an app that, with some
relatively simple inputs, could map your habits. It could tell you
exactly which habits were the most important, the ones you
should focus your willpower and planning on. You would know
which habits you could strategically retreat from when life got

1.2.7.25. Underline on page 94

crazy, and even if a keystone habit failed, you could have
contingency plans in place to limit the damage.

1.2.7.26. Underline on page 94

If you wanted to change something about your life, this app
could tell you not only which habit would be most likely to have
the desired effect, but how and where this habit would fit into
your existing landscape. It could give you strategies that have
worked for other people with similar habit graphs. If you wanted
to eliminate a bad habit, it could suggest ways of destabilizing
the supporting network around it, instead of attempting a
frontal attack in isolation.

1.2.8. What I Learned in 7 Years of Tracking Gratitude

1.2.9. How to Use Evernote for Your Creative Workflow

1.2.10. The Secret Power of ‘Read Later’ Apps

1.2.11. One-Touch to Inbox Zero

1.2.11.1. Underline on page 170

“touch each email only once.”

1.2.11.2. Underline on page 170

this level of simplicity is
the ultimate sophistication — only a well-designed underlying

1.2.11.3. Underline on page 171

system can make such elegant action possible.

1.2.12. Productivity for Precious Snowflakes: a Mood-First Approach to Knowledge Work

1.2.12.1. Underline on page 199

that subtle shades of
subjective consciousness are the only irreducible, indivisible
things in the universe — the quarks out of which souls and
narratives are built.

1.2.12.2. Underline on page 200

Productivity as we know it is based on delayed
gratification, which described a world that was predictable and
structured. It was clear what you had to do and in what order —
it was just a matter of scheduling and pain tolerance.

1.2.12.3. Underline on page 200

delayed gratification is obsolete in a world dominated by VUCA
(volatility, uncertainty, complexity and ambiguity), because the
pain you’re pulling into the present might not even be necessary,
and the gratification you’re pushing into the future might never
materialize. It is not at all clear what must be done and in what
order; in fact, it becomes ever more clear that most of the tasks
we execute don’t make much of a difference, while a tiny
percentage randomly and dramatically influence the course of
our work and our lives. It makes sense to invest more and more
resources in making that distinction, because the absolute
fastest way to complete a task or reach an objective is to realize
you don’t have to.

1.2.12.4. Underline on page 200

As the number of things we have to know and do to achieve that
traditional level of security has exploded, a new generation
of process-first productivity frameworks has emerged with step-
by-step flowcharts and diagrams to help us decide between
them.

1.2.12.5. Underline on page 200

These frameworks sidestep questions like “What COULD I
do?” and “What SHOULD I do?” in favor of a much more
tractable, interim one: “What CAN I do?”

1.2.12.6. Text note on page 200

I
do?” and “What SHOULD I do?” in favor of a much more
tractable, interim one: “What CAN I do?” This is most clearly

  1. Comment

    What COULD I do? -> Capture
    What SHOULD I do? -> Purpose, vision

1.2.12.7. Underline on page 200

GTD concept of “contexts.”

1.2.12.8. Underline on page 201

But access to tools, locations, and people is no longer the
primary constraint in doing valuable work. Nor do “energy levels”
come close to capturing the subtleties of human motivation. I
believe we’re entering a new era: Mood-First Productivity. States
of mind, or more colloquially, moods,

1.2.12.9. Underline on page 201

This leads us to a definition for “state of mind”:
difficult or expensive to reproduce (in contrast to simple
emotions)
illegible and more-than-the-sum-of-its-parts (in contrast
to cause-and-effect habits)
primarily somatic and affective, not intellectual (in
contrast to belief systems or worldviews)
temporary and ephemeral (in contrast to mindsets or
attitudes)

1.2.12.10. Underline on page 202

A given state of mind is difficult to reproduce even for someone
who’s experienced it in the past, often requiring elaborate rituals
or particular experiences (or drugs). They often elude those who
seek them for purely instrumental ends.

1.2.12.11. Underline on page 202

states
of mind, unlike productivity frameworks and business models,
are extremely difficult (if not impossible) to imitate.

1.2.12.12. Underline on page 202

Cultural
states of mind powerfully resist measurement and analysis,
because they flow through the little understood channels of the
human subconscious.

1.2.12.13. Underline on page 202

States of mind drastically influence the amount of energy it takes
to complete a given task, which gives them leverage.

1.2.12.14. Text note on page 202

s y

  1. Comment

    Similar to modes in vim?

1.2.12.15. Underline on page 203

the first stage in reaching that
“state of flow” we all crave is actually struggle. You cannot reach
the state of “optimal experience”

1.2.12.16. Underline on page 203

without that initial feeling of anxiety and
fidgetiness.

1.2.12.17. Underline on page 203

This is the true toll of constant interruptions: with
each distraction you stop and start the process again and again,
never quite getting past the struggle stage

1.2.12.18. Underline on page 203

the long-term path to GTD Mastery: “…optimally taking advantage
of self-created contexts and triggers to produce creative ideas,
perspectives, and actions that wouldn’t normally occur.” What is a
“self-created context” if not a purposefully created state of mind?

1.2.12.19. Underline on page 203

“In performance training, first we learn to flow with whatever comes.
Then we learn to use whatever comes to our advantage. Finally, we
learn to be completely self-sufficient and create our own
earthquakes, so our mental process feeds itself explosive
inspirations without the need for outside stimulus.”

1.2.12.20. Underline on page 203

“feeds itself.”

1.2.12.21. Underline on page 204

moment of creative breakthrough is almost always driven by a
mysterious internal process variously called the Muse, the
Resistance, and the Gift. Only internal feedback loops can reach
the speed and internal coherence necessary for the act of
synthesis.

1.2.12.22. Underline on page 204

unusually
creative people are characterized by “their ability to mix
seemingly incompatible states of being depending on the task,

1.2.12.23. Underline on page 204

controversial beliefs: that in the
near future companies will offer their employees a full range of
psychotherapeutic, psychosomatic bodywork, cognitive
behavioral therapy, and related services as a means to
expanding their emotional engagement and enhancing their
performance.

1.2.12.24. Underline on page 204

Psychological Capital
(PsyCap) seeks to “evaluate the overall resourceful state of
workers” in terms of self-efficacy, optimism, resilience, and hope

1.2.12.25. Underline on page 204

— this is the right idea, but I think these are better described as

1.2.12.26. Underline on page 205

ephemeral states of mind, not some sort of commoditized
resource.

1.2.12.27. Underline on page 205

The more states you have
access to, and the better you are at juggling them from situation
to situation, the more you will be able to leverage intellectual
knowledge with more-difficult-to-Google tacit knowledge.

1.2.12.28. Underline on page 205

how misfortunes, undesired circumstances, and
mid-life crises can become the seeds of great strengths: people
avoid these things so aggressively that the states of mind they
impart are rare, and valuable.

1.2.12.29. Underline on page 205

I’ve left behind the beliefs but
fortunately retained access to the state of mind.

1.2.12.30. Underline on page 206

every state of mind is highly
adapted to a specific context, like a specialized tool.

1.2.12.31. Underline on page 206

we are
actually different selves across time, and reaching our goals
requires getting them to cooperate.

1.2.12.32. Underline on page 206

The main difference
between these selves is not information content.

1.2.12.33. Underline on page 206

states of mind

1.2.12.34. Underline on page 207

requirements for any group of independent “agents” to reach a
goal.

1.2.12.35. Underline on page 208

Alignment: getting the selves to push in the same
direction, so they’re not fighting against each other
Specialization: getting the selves to complement each
others’ efforts by focusing on the activities they are best
suited for
Workflow: getting the selves to hand off tasks to each
other efficiently, so they can be completed in stages
over time
Aggregation: the assembly of the previous results into a
final product

1.2.12.36. Underline on page 208

If we consider that our numerous selves have very different
priorities, Alignment of their actions becomes more important,

1.2.12.37. Underline on page 209

and harder. Instead of forcing all of them — past, present, and
future — to line up with an unchanging predetermined outcome
(a “mission” or “purpose”), it makes more sense to start with what
excites your current self right now, and then work from there to
define that motivation in increasingly subtle shades over time.

1.2.12.38. Underline on page 209

The more precise your understanding of what exactly excites you
about any particular project, the better your ability to generalize
it to other projects and topics

1.2.12.39. Underline on page 209

Assuming these numerous selves have different skills, it makes
sense for them to Specialize.

1.2.12.40. Underline on page 209

matching each self to the right task.

1.2.12.41. Underline on page 209

There are
two basic ways of doing this: learning how to change your mood
to match the task at hand, and to change the task at hand to
match your mood. Both are useful under different circumstances.

1.2.12.42. Underline on page 209

Changing your mood to match the task is the realm of self-talk

1.2.12.43. Underline on page 210

and environmental cues,

1.2.12.44. Underline on page 210

Changing the task to
match your mood is the goal of distributed, self-organizing tools
like kanban boards and ticketing systems,

1.2.12.45. Underline on page 210

each person
works on whatever matches their skills and state of mind at that
moment. Personal kanban boards are an example of applying
these tools to a team of selves,

1.2.12.46. Underline on page 210

Because these different selves show up rather unpredictably at
different times, a Workflow is required to coordinate their
actions across time.

1.2.12.47. Underline on page 210

“There is no need
to plan when a particular agent should execute a particular
task, as long as enough agents are available so that a sufficiently
skilled one is ready to take over soon after the previous task is
finished.”

1.2.12.48. Underline on page 211

This requirement is the real motive for an iterative
summarization approach to note-taking

1.2.12.49. Underline on page 211

when the creative
mood appears, I want to be able to integrate as many sources as
possible before that temporary state of mind passes

1.2.12.50. Underline on page 212

the true purpose of note-taking is transporting
states of mind (not just information) through time. This is why
pictures, sketches, and diagrams often work better than text. We
don’t usually think of them as notes, but songs, smells, and tastes
work even better.

1.2.12.51. Underline on page 212

the only way to
crystallize a state of mind is to use affective triggers to decide
what to take notes on and keep. Instead of making a mini-outline
of each book and article and podcast you consume, trying to
preserve the logical structure of the argument, just wait in low-
power mode for reactions like surprise, delight, intrigue, and
outrage.

1.2.12.52. Underline on page 212

This System 1 processing is much faster, less energy
intensive, and more intuitive than the more analytical System 2.

1.2.12.53. Underline on page 212

your notes will not be neat and
ordered,

1.2.12.54. Underline on page 212

They will be
dominated by the contrarian, by paradoxes, by the inexplicable.
Which is exactly the point. Contrarianism is the fastest method
for discovering the paradox at the heart of every inexplicable
phenomenon.

1.2.12.55. Underline on page 213

Aggregation is necessary to turn all these diverse efforts into a
final product. Having access to more diverse states of mind
allows you to create more diverse definitions of success

1.2.12.56. Underline on page 213

flowing with whatever
comes.

1.2.12.57. Underline on page 213

using whatever comes to your advantage.

1.2.12.58. Underline on page 213

multifinality. Whereas multitasking
refers to seeking multiple outputs from multiple simultaneous
inputs, and is impossible, multifinality refers to attaining
alternative objectives from the same inputs,

1.2.12.59. Underline on page 214

multifinality
doesn’t take more time or resources or effort — just a more
diverse set of lenses to see that any action can have multiple non-
exclusive outcomes.

1.2.12.60. Underline on page 214

States of
mind are a better guide to modern work than values (which don’t
always motivate), goals (which often change), and processes
(which try to prescribe the unprescribable) precisely because
moods are the only things that change just as fast as the world
around us.

1.2.12.61. Underline on page 215

vulnerability — “the willingness to show up and be seen when
you have zero control over the outcome “ — underlies all acts of
real courage.

1.2.12.62. Underline on page 215

“People say that what we’re all
seeking is a meaning for life,…[but] I think that what we’re
seeking is an experience of life, so that our life experiences on the
purely physical plane will have resonances with our own
innermost being and reality, so that we actually feel the rapture
of being alive.”

1.2.12.63. Underline on page 215

“It took me four years to paint like
Raphael, but a lifetime to paint like a child.” You could say that his
work was a technology of forgetting. It’s encouraging to realize
that many of the states of mind we seek are not “out there”

1.2.12.64. Underline on page 215

They are states
of mind belonging to our past selves — we wouldn’t crave it if we
had never experienced it.

1.2.12.65. Underline on page 215

Your future lies in your past. Learning is forgetting. We’re getting
close to a paradox here — a promising sign.

1.2.13. Emergent Productivity: A People-Centered Equation for Modern Work

1.2.13.1. Underline on page 217

The history of employment can be summarized as “companies vs.
employees.”

1.2.13.2. Underline on page 217

This tug-of-war was always viewed as zero sum: any gain by labor
was, by definition, a loss for management and shareholders, and
vice versa.

1.2.13.3. Underline on page 217

“Employees work just enough to not be fired, and
employers pay them just enough to not quit.”

1.2.13.4. Underline on page 219

The interests of employees and
employers are fundamentally opposed.
This tension was resolved until recently by making the work itself
a common ground:

1.2.13.5. Underline on page 219

The only goal the company and the employee had in common
was getting the work done. This mutual interest allowed them to
call an uneasy truce, temporarily setting aside their differences in
the pursuit of profit.

1.2.13.6. Underline on page 219

employees agreed to give up most of the
upside of their work

1.2.13.7. Underline on page 219

in return for
protection from the downsides,

1.2.13.8. Underline on page 220

With the work itself as the overriding priority, employees are
encouraged to leave most of themselves at home. Their health,
their hobbies, their relationships, their mental and emotional
wellbeing

1.2.13.9. Underline on page 221

Unfortunately, these are the very things from which creativity
springs.

1.2.13.10. Underline on page 221

And this cuts both ways. Employees are encouraged to see the
relationship as transactional, so they do, ignoring anything that
isn’t explicitly in their job description: contributing to a healthy
culture, cross-functional responsibilities, mentorship and
leadership, long-term strategy. Unfortunately, these are the very
things that long-term company survival depends on.

1.2.13.11. Underline on page 222

Paradoxically, making work the dominant priority leads to both
parties ignoring the very intangibles that make work possible and
profitable in the first place. Our fixation on the tangible output to
the exclusion of all else starves the ecosystem that gives rise to
truly novel ideas,

1.2.13.12. Underline on page 223

the current generation of utopian workspaces is even
more dystopian than the previous one: now what companies
want is not just your labor, but the very essence of what makes
you human — your imagination, your dreams, your dynamism,
your spirit.

1.2.13.13. Underline on page 224

The only way forward is to revisit the core assumption that
underlies it all. To renegotiate the contract

1.2.13.14. Underline on page 224

What if, instead, we chose to believe that the interests of
employees and employers were naturally aligned?

1.2.13.15. Underline on page 224

make the business
a platform for each person to reach their individual goals,
harnessing that source of energy to reach the business’ goals as a
byproduct.

1.2.13.16. Underline on page 225

switch the right-hand side of the
equation: instead of work being the common ground between
companies and employees, employees must be seen as the
common ground between companies and work.

1.2.13.17. Underline on page 226

companies don’t have a
purpose; they aren’t innovative; they don’t even exist — people do.

1.2.13.18. Underline on page 227

The purpose of companies is to build a culture that supports
their people.

1.2.13.19. Underline on page 227

Not to formulate a 5-year plan and dictate every
last task to every person. Not to codify an abstract Mission and
ram it down everyone’s throats. And definitely not to force
everyone to “be creative,” as if creativity is programmable like a
computer.

1.2.13.20. Underline on page 227

The job of employees is to use that culture as a platform to
perform their work as productively and creatively as possible.

1.2.13.21. Underline on page 227

A supportive culture (with just an edge of competition) allows for
the learning, risk-taking, and experimentation that are necessary
for meaningful advancements in actual, day-to-day productivity.

1.2.13.22. Underline on page 228

Each contribution comes full circle. We’re not investing in culture
and productivity just for fun, after all:

1.2.13.23. Underline on page 228

The purpose of the work is to serve as a vehicle for learning
and personal growth for each employee, however they define
it.

1.2.13.24. Underline on page 228

Work is a constant source of new challenges to feed
people’s hunger for learning

1.2.13.25. Underline on page 229

Work provides a stream of opportunities for people to
inject their creativity and judgment into the process
(self-expression), resulting in a greater sense of
accomplishment (self-affirmation)

1.2.13.26. Underline on page 229

Work provides a forum for visible accomplishments,
critical for social learning, status, and prestige.

1.2.13.27. Underline on page 229

Work can provide the freedom to make decisions and
prove one’s self-sufficiency, which is important to self-
worth

1.2.13.28. Underline on page 229

Work can provide a voyage of exploration (a “career”)
while mitigating many of its risks (self-discovery)

1.2.13.29. Underline on page 229

The cycle culminates in employees’ ultimate contribution to
the company: sustainable, long-term innovation. Can you see
why it’s impossible to proceed directly to innovation?

1.2.13.30. Underline on page 229

Without a culture where people feel safe and heard, without a
high-performance workforce proactively improving its
productivity, without the learning and growth that people value
much more than a salary, innovation cannot grow. And if you try
and force it anyway, you’ll strip the soil for years to come.

1.2.13.31. Underline on page 230

Innovation is an emergent phenomenon, arising unpredictably
from the interactions between the building blocks of culture,
productivity, and personal growth.

1.2.13.32. Underline on page 231

where do vision and leadership fit in
here?

1.2.13.33. Underline on page 231

Employees and employers are naturally aligned, but this
alignment is unstable.

1.2.13.34. Underline on page 231

The purpose of leaders is to preserve and refine this alignment,
to help people align with their work, and the company to
align with its people. Notice the order there. First, you help
people identify their goals; then you identify the company’s goals;
finally, you help everyone manage the gaps and leverage the
overlaps.

1.2.14. Immersion. Experimentation. Leverage.

1.2.14.1. Underline on page 234

In the past, companies were designed to predict and plan for the
future. But the faster things change, the less value in planning
and prediction, for three reasons:

1.2.14.2. Underline on page 234
  1. You may get it wrong, leading to wasted effort and

resources

  1. The more resources you spend, the more attached you

get to the sunk costs of your vision

  1. You end up suppressing the chaos and serendipity that

are the essence of innovation

1.2.14.3. Underline on page 234

These failures don’t happen despite planning and prediction, they
happen because of them. They happen because we insist on
planning and predicting a world that is no longer predictable.

1.2.14.4. Underline on page 234
  1. Problem selection: choose a clear and important

problem

  1. Resourcing: capture resources by promising to solve it
  2. Solution: solve the problem within promised

constraints

1.2.14.5. Underline on page 235
  1. Rigidity

Choosing a problem based on “importance” usually means
accepting established ways of looking at and thinking about it.
Defining a realistic vision of what “success” means is necessary
to get people on board, but this often means limiting creative
possibilities for those who come later.

1.2.14.6. Underline on page 235
  1. Positive uncertainty
1.2.14.7. Underline on page 235

Uncertainty can also bring unexpectedly
good ideas and novel ways of solving problems.

1.2.14.8. Underline on page 235

Sticking to “the plan” ends up
turning any source of uncertainty into a negative.

1.2.14.9. Underline on page 235

Immersion means intentionally exposing yourself to streams of
ideas,

1.2.14.10. Underline on page 235

not with the goal of knowing
everything, but to stay sensitized to developing opportunities
and threats.

1.2.14.11. Underline on page 235

The faster the stream goes, the more ideas and
information you get exposed to.

1.2.14.12. Underline on page 236

Experimentation recognizes that our technological, networked
world presents us with quickly falling downsides

1.2.14.13. Underline on page 236

as well as
rapidly expanding upsides

1.2.14.14. Underline on page 236

The only strategy that makes sense in such a situation is placing
many small bets in many different directions, in hopes of riding
the huge upside of any idea that happens to succeed.

1.2.14.15. Text note on page 236

The only strategy that makes sense in such a situation is placing

  1. Comment

    cynefin complex environment: run multiple parallel experiments, amplify/reduce based on results

1.2.14.16. Underline on page 236

More
experimentation leads to more failure, but that’s actually a good
thing: the faster you fail, the faster you learn, because it is
usually faster and cheaper to learn from failure than to attempt
to anticipate and plan for every single thing that could go wrong.

1.2.14.17. Underline on page 236

Leverage is the ability to rapidly shift resources to new, more
fruitful directions.

1.2.14.18. Underline on page 237

the world has
switched from “containers” to “streams.”

1.2.14.19. Underline on page 237

Containers are the boxes we draw around things to understand
them.

1.2.14.20. Underline on page 237

units we break the world down
into.

1.2.14.21. Underline on page 237

world that was
relatively static, simple, and slow-changing.

1.2.14.22. Underline on page 237

stream is an “open, non-hierarchical flow
of real-time information from multiple overlapping networks.”

1.2.14.23. Underline on page 237

a stream is “a life
context formed by all the information flowing towards you via a
set of trusted connections — to free people, ideas and resources
— from multiple networks, both technological and not.”

1.2.14.24. Underline on page 238

much of the incredible creativity and
resilience of cities

1.2.14.25. Underline on page 238

comes from this diversity of networks.

1.2.14.26. Underline on page 238

this explains why the
Internet as a whole exhibits a similar creativity and resilience.

1.2.14.27. Underline on page 238

exposing
themselves to as many different streams as possible, especially

1.2.14.28. Underline on page 239

ones that provide:
rich feedback
self-correction
ongoing improvement
continuous learning

1.2.14.29. Underline on page 239

it happens through thriving ecosystems with as many
diverse people as possible working on a problem in as many
different ways as possible.

1.2.14.30. Underline on page 239

the “luck of
networks” — by increasing the size and scope of the network, you
make your own luck.

1.2.14.31. Underline on page 240

the faster things change and improve, the
more your current thinking represents a constraint on the future
efforts of yourself and others.

1.2.14.32. Underline on page 240

Your capabilities will be so reliably greater a year from now than
today, it makes sense to replace at least some long-term
planning around current constraints with a different activity that
provides greater short-term rewards: tinkering.

1.2.14.33. Underline on page 240

We can define
“tinkering” as trial-and-error, iterative improvement.

1.2.14.34. Underline on page 240

testing
and adaptation designed to uncover unexpected new
opportunities, without fixed goals.

1.2.14.35. Underline on page 240

tinkering can equally be defined as “play,”

1.2.14.36. Underline on page 240

the future of work lies in today what we
consider play.

1.2.14.37. Underline on page 240

tinkering

1.2.14.38. Underline on page 240

it is driven by people’s
natural curiosity;

1.2.14.39. Underline on page 240

Following this curiosity leads in
the direction of maximal interestingness

1.2.14.40. Underline on page 240

“collaboration”

1.2.14.41. Underline on page 240

a
mechanism for averaging and combining the interestingness
instincts of people with diverse backgrounds and skills, in the

1.2.14.42. Underline on page 241

hope that it will lead to profitable opportunities that no one
would find on their own.

1.2.14.43. Underline on page 241

staffing of projects (allowing people to choose their work based
on what interests them), promiscuous forking (creating parallel
versions of a project to allow them to evolve in different
directions), and teams drawn from across roles, functions, and
departments (to combine different flavors of curiosity).

1.2.14.44. Underline on page 241

to ensure that this experimentation process
remains connected to the real world

1.2.14.45. Underline on page 241

RERO (Release Early,
Release Often).

1.2.14.46. Underline on page 241

The temptation and danger in an environment of
accelerating change is to wait longer before releasing your
creation into the world.

1.2.14.47. Underline on page 241

This tendency is dangerous because the outside world doesn’t
stop changing as you add your finishing touches; it goes on
evolving just as quickly and unpredictably.

1.2.14.48. Underline on page 241

the longer you
wait to release, the longer it takes to capture the feedback and
learning that represent the real metrics of success

1.2.14.49. Underline on page 241

The only way for
execution to track rapidly shifting priorities is to get constant,
concrete feedback

1.2.14.50. Underline on page 241

updates frequently.

1.2.14.51. Underline on page 241

build this rapid release cycle into the culture and
product development process itself.

1.2.14.52. Underline on page 242

Making experimentation the core of your business paradoxically
requires developing the ability to abandon failed experiments as
quickly as possible, thereby minimizing sunk costs.

1.2.14.53. Underline on page 243

Immersion and Experimentation are largely bottom-up,
decentralized phenomena.

1.2.14.54. Underline on page 243

“leverage”: to align people and
resources behind the experiments that happen to succeed.

1.2.14.55. Underline on page 243

Traditionally, consensus-seeking was about getting everyone to
agree on a detailed long-term vision, while leaving immediate
next steps fuzzy.

1.2.14.56. Underline on page 243

As our time horizon moves closer and closer, it
makes more sense to do the reverse:

1.2.14.57. Underline on page 243

define next steps clearly,
while deliberately leaving the long-term vision as fuzzy as
possible.

1.2.14.58. Underline on page 243

This not only avoids wasting resources on long-term plans that
are likely to change anyway, it’s also much easier to get people
to reach rough consensus than to update a complex, detailed
plan.

1.2.14.59. Underline on page 243

allow you to take action quicker,

1.2.14.60. Underline on page 243

this feels scary

1.2.14.61. Underline on page 243

the purpose of long-term
planning is to uncover risks and constraints.

1.2.14.62. Underline on page 243

be able to mitigate
them.

1.2.14.63. Underline on page 243

But in an era of accelerating change, predicting the risks is
impossible.

1.2.14.64. Underline on page 243

the constraints you identify may not be as limiting as
you think.

1.2.14.65. Underline on page 244

makes more sense to have an abundance mindset
that assumes rapidly expanding resources, capabilities, and
opportunities.

1.2.14.66. Underline on page 244

There is no definitive list of
“leverage points” in this new environment. The idea is to create
your own.

1.2.14.67. Text note on page 244

int

  1. Comment

    cynefin radical repurposing

1.2.14.68. Underline on page 244

Gall’s Law,

1.2.14.69. Underline on page 244

“A complex system that works is invariably found to
have evolved from a simple system that worked. A
complex system designed from scratch never works”

1.2.14.70. Underline on page 244

Someone could create a centralized R&D department

1.2.14.71. Underline on page 244

with the mission of generating new
viral ideas “from scratch.”

1.2.14.72. Underline on page 244

they could not
compete in terms of quality OR quantity with the citizen

1.2.14.73. Underline on page 245

scientists, Do-It-Yourselfers, self-trackers, guerrilla marketing
agencies, biohackers,

1.2.14.74. Underline on page 245

The best ideas have to be grown, not built. The greenhouse is
replacing the factory floor.

1.2.14.75. Underline on page 246

being smart is no longer
about raw brainpower, or having all the answers.

1.2.14.76. Underline on page 246

The greatest source of leverage in the world today is network
effects,

1.2.14.77. Underline on page 246

It requires reacting to uncertainty by opening things up, instead
of locking them down, so that more unexpected things can
happen.

1.2.14.78. Underline on page 246

breaking assumptions about how
resources can be used,

1.2.14.79. Underline on page 246

questioning zero-sum thinking
that sees all resources in terms of their scarcity.

1.2.14.80. Underline on page 246

staying open to and recognizing serendipitous
solutions to problems

1.2.14.81. Underline on page 246

The smartest way to solve a problem is no longer to attack it
directly.

1.2.14.82. Underline on page 247

You have to create a network to
defeat a network.

1.2.14.83. Underline on page 247

surplus and spillover effects:

1.2.14.84. Underline on page 247

you can make your own luck to a
certain degree, by making your information and your
organization as transparent, searchable, and hackable (in the
productive sense) as possible. It is the organizations that open
up and dissolve internal and external barriers the fastest that
will succeed in this new environment.

1.2.15. The Holy Grail of Self-Improvement

1.2.15.1. Tiago Forte on Atomic Habits

It sounds like a blank check for laziness. But something interesting happens when you try it: by eliminating the “barrier to entry” of even getting started, it calls your bluff that some external force (lack of time, money, or energy) is the true constraint.
By reframing the black-and-white choice as a menu of options tailored to any level of effort you’re willing to expend, it calls attention to the fact that the most difficult step is 0 to 1, not 1 to n.

1.2.16. Experimental Habit Formation

1.2.17. Meta-Skills, Macro-Laws, and the Power of Constraints

1.2.17.1. Text note on page 289

s,

  1. Comment

    Using GTD terminology:
    Meta-Skills is Vertical Focus
    Macro-Laws is Horizontal Focus

1.2.18. About the Author

1.2.19. About Praxis

1.2.20. Acknowledgments

Author: Julian Lopez Carballal

Created: 2024-10-21 Mon 10:10